Privacy Policy & Acceptable Use Notice
This Privacy Policy explains how 9o Services ("we", "us", or "our"), including our web properties at 9o.lol, esim.9o.lol, and email notification infrastructure operated through mail.9o.lol, collects, uses, protects, and discloses personal information when you use our services.
We operate automated subscription lifecycle management, telecom eSIM keep-alive reminders, and critical infrastructure renewal alerts. All automated email communications sent from mail.9o.lol are strictly transactional notifications requested and configured by authorized users. We never send unsolicited bulk marketing or commercial spam.
1. Information We Collect
We only collect the minimum amount of information necessary to deliver accurate and reliable expiration reminders and account security services:
- Account & Contact Data: Email addresses and push delivery endpoint tokens (such as Apple APNs / Bark push keys) provided by users to receive lifecycle reminders.
- Asset & Subscription Metadata: Configuration records including service names, subscription renewal cycles, scheduled expiration dates, currency/price preferences, and masked telecom identifiers (e.g., partial phone numbers or SIM identifiers).
- Technical & Access Logs: Standard web server telemetry including IP addresses, browser/user-agent strings, access timestamps, and HTTP response codes, strictly processed for operational stability and security auditing.
2. How We Use Your Information
Your personal and configuration information is used strictly for the following operational purposes:
- To track expiration countdowns and compute upcoming renewal deadlines for your monitored eSIMs, domains, and subscriptions.
- To transmit automated expiration warnings and keep-alive reminders via email (from
mail.9o.lol) or push notifications. - To authenticate dashboard sessions and protect administrative endpoints against unauthorized access.
- To monitor delivery status, diagnose message bounce/failure events, and maintain service health.
3. Email Delivery & Anti-Spam Compliance
In accordance with the CAN-SPAM Act, the EU General Data Protection Regulation (GDPR), and Mailgun's Acceptable Use Policy (AUP Section 1g):
- Explicit Consent: Emails are sent only to recipient addresses explicitly specified by the account owner to receive scheduled alerts.
- Identifiable Sender: Every outgoing notification clearly indicates the sender identity, transmitting domain (
mail.9o.lol), and the specific monitored asset triggering the notice. - No Commercial Marketing: We do not engage in affiliate marketing, cold lead generation, mailing list sales, or third-party advertising.
- Management & Cancellation: Users can modify notification settings, alter reminder frequencies, or disable alerts at any time via the management dashboard or by submitting an opt-out request to our administrative contact.
4. Data Sharing & Third-Party Processors
We do not sell, rent, or trade your personal data. We engage reputable infrastructure providers solely as sub-processors to execute required platform functions:
| Provider | Role & Purpose | Location / Standards |
|---|---|---|
| Cloudflare, Inc. | Global Edge CDN, Workers compute, and encrypted KV key-value storage | Global Edge Network (ISO 27001, SOC 2) |
| Sinch Mailgun | Transactional SMTP / API email relay infrastructure for scheduled alerts | US / EU Tier 3+ Data Centers (SOC 2 Type II, GDPR compliant) |
| Bark / APNs | Optional device-side push notifications for iOS clients | End-to-end encrypted relay via Apple Push Notification Service |
5. Data Security & Storage
We implement industry-standard safeguards to prevent unauthorized access, alteration, or disclosure:
- All traffic between your browser, our edge workers, and third-party APIs is enforced with modern TLS 1.3 encryption in transit.
- Sensitive configuration tokens and credentials are masked in client views and stored in Cloudflare's secure distributed infrastructure.
- Session access requires strict password hashing and authentication cookies with
HttpOnly,SameSite, and secure attributes.
6. Data Retention & User Rights
We retain your information only as long as necessary to fulfill notification purposes. You have the right to:
- Access & Inspect: View all saved subscription and alert data at any time through the dashboard.
- Rectification: Correct or update any renewal date, recipient address, or account identifier.
- Deletion ("Right to be Forgotten"): Remove any monitored item or request full purge of your account records. Upon deletion, data is removed immediately from production storage.
7. Cookies & Local Sessions
Our website uses only essential functional cookies (e.g., authentication session tokens) required to keep you signed in securely. We do not use third-party advertising tracking cookies or cross-site tracking pixels.
8. Policy Revisions
We may update this Privacy Policy from time to time to reflect operational or legal updates. When changes occur, the "Effective Date" at the top of this page will be revised accordingly.
9. Contact & Abuse Inquiries
If you have questions regarding this Privacy Policy, wish to exercise your data rights, or need to report an email delivery issue, please contact our administrative team:
- Administrative Contact: Thomas Zhang
- Primary Email:
admin@9o.lol/Thomas@mdzz.press - Service Domain:
https://esim.9o.lol(Apex:9o.lol) - Mail Relay Subdomain:
mail.9o.lol